Email ushello@thegalapagoscruise.com
THEGALÁPAGOS CRUISE

Privacy

Last updated: 25 October 2026

This policy explains how Selo Varkonia Experientia OÜ ("we", "us") handles your personal data when you visit thegalapagoscruise.com or send us an inquiry.

1. Who is responsible

Selo Varkonia Experientia OÜ
Ahtri tn 12, 15551 Tallinn, Estonia
Registry code 17630998
Email: hello@thegalapagoscruise.com

2. Information we collect

When you send an inquiry: your name, email address and telephone number, your preferred ship and travel dates, the number of travelers, the ages of any children traveling with you, and anything you write in your message. Fields marked as required are needed for us to reply to you. Everything else is optional.

When you browse the site: technical information such as your IP address, browser type, the pages you view and the website that referred you. If you allow it, we also collect information about how you use the site (see section 4).

3. How we use your information

We use your information to answer your inquiry, prepare a non-binding offer and stay in touch with you about your trip. We use technical information to deliver the website securely and keep it running. With your permission, we use analytics to understand which pages are helpful and which of our advertisements bring visitors to us.

For visitors in the European Economic Area, the United Kingdom and Switzerland, we rely on the following legal bases:

  • Answering your inquiry and preparing an offer: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).

  • Operating and securing the website: our legitimate interest in a reliable and secure website (Art. 6(1)(f) GDPR).

  • Analytics and advertising measurement: your consent (Art. 6(1)(a) GDPR).

  • Keeping records we are legally required to keep: legal obligation (Art. 6(1)(c) GDPR).

4. Cookies, analytics and advertising

Some cookies are necessary for the site to work, for example to remember your language. Other cookies are only used according to your choices:

  • Google Analytics (Google Ireland Limited) helps us understand how visitors use the site.

  • Microsoft Clarity (Microsoft Ireland Operations Limited) shows us how visitors move through our pages, including clicks and scrolling, so we can improve them.

  • Google Ads conversion measurement tells us whether a visit that started with one of our advertisements led to an inquiry.

In the EEA, the United Kingdom and Switzerland, these tools only run after you have given your consent. In other regions they are active by default, and you can turn them off at any time. You can change your choice whenever you like under "Cookie settings" at the bottom of every page. We honor the Global Privacy Control signal sent by your browser.

5. Who we share your information with

We do not sell your personal data. We share it only where this is needed to provide our service:

  • Our partner agency in Ecuador, which answers inquiries and plans trips on our behalf.

  • Cruise operators, when we check availability and prices for the trip you are interested in.

  • Service providers that operate our systems under our instructions: Vercel Inc. (website hosting, USA), Neon Inc. (database, USA) and Zoho Corporation B.V. (email, Netherlands).

6. International transfers

Some of these recipients are located outside the EEA, in particular in the United States and in Ecuador. Transfers to our service providers in the United States are based on the EU Standard Contractual Clauses. Transfers to Ecuador take place where this is necessary to handle your inquiry (Art. 49(1)(b) GDPR).

7. How long we keep your information

We keep inquiry data for as long as we need it to deal with your request and any trip that follows, and for as long as tax and commercial law requires us to keep records. We then delete it.

8. Your rights

You have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its use, and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. This does not affect the lawfulness of processing before the withdrawal. To exercise any of these rights, email hello@thegalapagoscruise.com.

You also have the right to lodge a complaint with a data protection authority. Our lead authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee).

9. Residents of California

You have the right to know what personal information we collect, to request its deletion and to opt out of its use for targeted advertising. You can opt out under "Cookie settings" or with the Global Privacy Control signal, and send any other request to hello@thegalapagoscruise.com. We will not treat you differently for exercising these rights.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.