Terms and Conditions

Last updated: 22 October 2026

1. Scope

These Terms and Conditions apply to the use of thegalapagoscruise.com, to inquiries submitted to us and to our advisory services. The website is operated by Selo Varkonia Experientia OÜ, registered in Estonia ("we", "us"). Full company details are provided in our Imprint.

2. Our Services

We advise you on Galápagos cruises and arrange your booking with our local partner, the tour operator in Ecuador that organises your cruise. We act as an intermediary on behalf of this local partner. Our advice and your inquiry are free of charge.

3. Inquiries

An inquiry submitted through our website, by email or by phone is non-binding. It does not reserve a cabin and does not create a travel contract. We reply as quickly as possible with availability, prices and the next steps. Cabin availability may change until your booking is confirmed.

4. Conclusion of Contract

Your travel contract is concluded with the local partner once you accept the offer and the local partner confirms the booking in writing. Special requests, such as a particular cabin, bed configuration or diet, are binding only if they appear in that confirmation.

5. Prices, Payment and Cancellation

We do not accept payments on our website. Prices, payment terms and cancellation fees are set by the local partner and stated in your offer. Please review them carefully before accepting the offer. We are happy to explain any point.

6. Flights and Additional Services

Flights to and from Galápagos, hotels and transfers are only part of your booking if your offer includes them. Please plan your travel so that you arrive in time for embarkation. We are happy to advise you on suitable connections.

7. Information on the Website

We take care to keep the information on our website accurate. Dates, prices, availability and itineraries are provided by the cruise operators and our local partner and may change at short notice. Prices on the website are for guidance only; the price in your written offer applies. Photos and maps show typical impressions and may differ from your ship, cabin or route.

8. Itinerary Changes

Itineraries in Galápagos are set by the Galápagos National Park. The park authority, weather, sea conditions or safety reasons may require changes to the order of visits, the replacement of a visitor site or, in rare cases, the use of a comparable ship. Such changes are decided by the authorities or the operator. Your rights in these cases follow from your contract with the local partner and from applicable law.

9. Travel Documents, Entry Requirements and Local Fees

You are responsible for holding a valid passport and for meeting the entry requirements of Ecuador and of every country you travel through. Please check these requirements early with the relevant authorities.

Visitors to Galápagos pay the entrance fee of the Galápagos National Park and the Transit Control Card. Unless your offer states otherwise, these fees are not included in the cruise price and are payable during your journey.

10. Health, Fitness and Conduct

Galápagos cruises include landings by small boat, walks on uneven ground and snorkelling. Please inform us before booking of any medical condition, mobility limitation, pregnancy or dietary requirement, so that we can recommend a suitable ship.

On board and on the islands, the instructions of the crew and the naturalist guides and the rules of the Galápagos National Park must be followed.

11. Travel Insurance

We strongly recommend comprehensive travel insurance covering cancellation, medical treatment, evacuation and baggage.

12. Liability

We provide our advice with due care and pass on your details correctly. We are liable for our own services in accordance with applicable law. The cruise itself, including the ship, the itinerary and the services on board, is provided under your contract with the local partner.

Nothing in these Terms excludes or limits liability for death or personal injury, for intent or gross negligence, or any other liability that cannot be excluded or limited by law.

13. Complaints and Dispute Resolution

If a service during your cruise is not as agreed, please inform the crew or your guide immediately so that it can be remedied on site. You may also contact us at any time. We forward your concern to the local partner, support you until it is resolved and reply to written complaints within 15 days.

If you live in Estonia and we cannot reach an agreement, you may refer the matter to the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (ttja.ee).

14. Data Protection

To prepare your offer and booking, our local partner has access to the necessary details in our system. Details on how we process personal data are provided in our Privacy Policy.

15. Intellectual Property

All content on this website, including texts, photos and maps, is protected by copyright. You may use it for planning your own trip. Any other use requires our prior written consent.

16. Amendments to these Terms

We may update these Terms from time to time. The version published on our website at the time of your inquiry applies.

17. Governing Law

These Terms are governed by the laws of Estonia.

18. Severability

If any provision of these Terms is or becomes invalid, the remaining provisions remain in effect.

19. Contact

Selo Varkonia Experientia OÜ, info@selovarkonia.com, +1 786 509 6338. Further details are provided in our Imprint.